“We needed to change our corporate culture and move to a more sales-oriented environment. Bob really listened to our needs and helped us jump-start this culture shift. The results are reflected in the positive results we see in our quarterly Customer Satisfaction Survey.”

"It is with great pleasure that I recommend Bob Ligget for professional consultation. He created an assessment and training plan that helped guide the management team in resolving merger issues. I strongly recommend him."

“Simply put, Bob exceeded our expectations. The value of his services went far beyond the transition period following the merger as he advised the  management team in the importance of establishing and strengthening a positive company culture. Bob bridged the soft gap between the employees and management and ensuring continuity of operations by, reassuring employees, advising management, and training staff to effectively navigate the changes in their environment.”

“I want to take this opportunity to thank you for all your guidance in developing a succession plan for our company. I feel that our working together has given us a clear direction and established goals that will make it possible to successfully see our company to a new level and new generation of leadership.”

"I express my sincere thanks for your expert advice. You connected personally as well as professionally with our staff and community partners across the state. I look forward to working with you again."

“Thanks you so much for your keynote presentation at our annual conference. I appreciate the time and effort you took to customize your presentation so that it was meaningful and relevant to all who attended.”

“I thoroughly enjoyed having you as part of this project. You were the one I could depend on for any circumstance. You were very versatile and I would love to have you back."

"I wanted you to know that I thoroughly enjoyed your workshop on customer service skills. The breadth of the material gives me confidence that all of us can handle virtually any service situation we encounter. I was particularly pleased with the information dealing with cultural and disability awareness. You’re right: we do encounter these situations regularly, and the specialized information will be very helpful to us. I was also impressed that your material taught us not only what to do, but how to do it. I think we forget that body language can affect our communication, but we have the picture now."
Let me also say that your delivery was both professional and dynamic. You obviously enjoy the material, and your enthusiasm is evident.

“Your presentation on Team Building was very well received, and your approach to learning was informative as well as fun.”

“Thank you for the informative and useful workshop! You tied the information specifically to our jobs and gave us useful ideas on how to implement them. I did appreciate your participatory style as well.”